Payment Methods

We accept payment by credit card, cheque, e-transfer, or EFT.

By credit: 

Upon checkout, select the credit card option and input your credit card information. 

Payment will be processed immediately.

By cheque:

Upon checkout, select the cheque option. Cheques are made out to:

By e-transfer:

Upon checkout, select the cheque option. 

Send payment to accounts@northyorkharvest.com and reference “Foodreach” and the order number.

By EFT:

Please notify customerservice@northyorkharvest.com in advance if you would like to pay by electronic funds transfer. Upon checkout, select the cheque option. 

Payment Terms

Payment is due in full 30 days from invoice date.

Invoicing

Invoices are attached to your order confirmation email, which is sent to the account holder immediately after your order is placed. 

Invoices can also be accessed in your account by logging into foodreach.ca and navigating to My Account > My Orders.

Credits

If FoodReach is unable to fulfill the order, a member of the FoodReach team will issue a credit memo via email. Invoices will not be re-issued to reflect credits. 

If payment was made by credit card, FoodReach will issue a refund to the credit card in the amount of the credit memo. 

If paying by cheque, please reference the credit memo number when submitting payment and deduct the credit amount from the invoice total.

For more information, please see our Credit and Return Policy.

Overdue Payments

Customers with overdue invoices or unapplied credits on their accounts can expect to receive an account statement by email detailing these outstanding items. 

Customers are asked to settle their account within 30 days of receiving an account statement. 

Failure to reconcile the account within this timeframe is subject to freezing of the account, at the discretion of the FoodReach team.

Contact

For any questions or concerns, please email customerservice@northyorkharvest.com for assistance.